The SimCity launch earlier this week was a complete disaster. Single player games that require an Internet connection to enable forced multiplayer features (as well as acting as a form of DRM) is bad enough, but then to not be prepared for the demand such a popular franchise has, well, that’s just dumb, and Lucy Bradshaw, EA’s general manager for the Maxis Label, has admitted exactly that.
She’s stated that EA simply didn’t realize how much demand there would be for the game, and based their predicted server loads on what happened during the beta period. What followed was a lot of anger and frustration, and EA desperately trying to increase the amount of servers supporting the game while Maxis fixed bugs.
Bradshaw says the pain is coming to an end. Server capacity has increased 120 percent over the past few days, and “disrupted experiences” have decreased by 80 percent. That means there’s still some way to go, but chances are you’ll be able to play the game now rather than sitting waiting to play.
EA also thinks, quite rightly, that they need to apologize to players. So, anyone who activates a copy of SimCity by March 18 will be entitled to a free game from EA’s portfolio. There’s no detail yet on what that game will be, or if there will even be a choice, but if you’ve picked up the game and have been waiting to install and play it, now’s the time to get it activated so you don’t miss out.
She’s stated that EA simply didn’t realize how much demand there would be for the game, and based their predicted server loads on what happened during the beta period. What followed was a lot of anger and frustration, and EA desperately trying to increase the amount of servers supporting the game while Maxis fixed bugs.
Bradshaw says the pain is coming to an end. Server capacity has increased 120 percent over the past few days, and “disrupted experiences” have decreased by 80 percent. That means there’s still some way to go, but chances are you’ll be able to play the game now rather than sitting waiting to play.
EA also thinks, quite rightly, that they need to apologize to players. So, anyone who activates a copy of SimCity by March 18 will be entitled to a free game from EA’s portfolio. There’s no detail yet on what that game will be, or if there will even be a choice, but if you’ve picked up the game and have been waiting to install and play it, now’s the time to get it activated so you don’t miss out.
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